Saturday, 21 January, 2017
EPCH is an apex organization of trade and industry for promotion of handicrafts and is credited with organizing Asia's largest Handicrafts & Gifts Show.
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Q 1. What does IHGF stand for?
Ans

It is called Indian Handicrafts and Gifts Fair.
Earlier it was known as Indian Handicrafts and Gift Fair (IHGF) held twice a year (Spring and Autumn)

40 shows of IHGF have already been organized by EPCH..
   
Q 2. What kind of fair is IHGF Delhi Fair?
Ans

It is a purely business oriented fair open only to business visitors.
No Retail or Local order booking is made at this fair.
By and large only volume foreign buyers visit this fair to source their requirement.

However, Volume retail buyers representing domestic retail chain are also encouraged to visit the fair.
   
Q 3. Who are the organizers of the fair and what is their complete address?
Ans Export Promotion Council for Handicrafts is the organizers of the fair.
Complete address is given below :

Export Promotion Council for Handicrafts
"EPCH House",
Pocket 6&7, Sector 'C', LSC, Vasant Kunj,
New  Delhi (India).
Phone : +91-11-26135256/57/58
Fax: +91-11-26135518/19
E-Mail  :  mails@epch.com
Website: www.epch.in
   
Q 4. What are the dates for IHGF Delhi Fair Spring 2017?
Ans The dates of the IHGF Delhi Fair Spring 2017 are February 16th to 20th.
   
Q 5. What are the opening & closing hours for IHGF Delhi Fair Spring 2017?
Ans The fair timings are under:
9.00 a.m. to 6.00 p.m.  - (October 14th to 17th)
9.00 a.m. to 5.00 p.m.  - (OCtober 18th)
   
Q 6. What are the helpline numbers for IHGF Delhi Fair, Spring 2017?
Ans Please note the following helpline number and e-mail:-
Toll Free Number :  1-888-664-8664
Buyer's query/information :  00919818725553 (visitors@epch.com)
Hotel booking :  00919871121212 (hotels@epch.com)
Free shuttle service:  00919818725533 (projects@epch.com)
Email: -:  visitors@epch.com
   
Q 7. What is the venue for IHGF Delhi Fair, Spring 2017?
Ans Venue of the fair is India Expo Centre & Mart, Greater Noida Expressway, Greater Noida, Delhi (NCR).
   
Q 8. What is the complete address of the fair venue? is it in Delhi or Noida?  
Ans India Exposition Mart Ltd.
The venue is in the National Capital Region of Delhi.It is actually located on Greater Noida Expressway Way, in Greater Noida falling under National Capital Region of Delhi (NCR).The exact location is as follows:-
Indian Expo Centre & Mart,
Knowledge Park II
Greater Noida Expressway
Greater Noida 201308 (NCR)
   
Q 9. What are the product categories on display at IHGF Delhi Fair, Spring 2017?
Ans

Product categories on display include:

1. HOUSEWARE,
2. BATHROON ACCESSORIES
3. GARDEN DECORATIVES
4. LAMPS, LIGHTING & ACCESSORIES
5. FURNITURE, FURNITURE HARDWARE & ACCESSORIES
6. HOME FURNISHINGS & MADEUPS
7. CARPETS, RUGS & FLOORINGS
8. FASHION JEWELLERY & ACCESSORIES
10. CHRISTMAS AND FESTIVE DECOR
11. CANDLES, INCENSE STICKS and POTPOURRI
12. DECORATIVE, GIFTS (INCLUDING CORPORATE GIFTS)
13. CANE, BAMBOO, NATURAL FIBER & ECO FRIENDLY PRODUCTS
14. BAGS, LUGGAGE & LEATHER GOODS

   
Q 10. How many exhibitors are likely to exhibit during IHGF Delhi Fair Spring 2017?
Ans More than 2750+ Indian exhibitors of handicrafts & gifts products in Halls includes 900 permanent marts of Handicrafts and Gift items.
   
Q 11. What will be the weather conditions in New Delhi during fair period?
Ans During Autumn edition of the fair, the weather is generally cold and temperature (Celsius) in early 15s.
   
Q 12. Who are the exhibitors at the fair?
Ans

Indian manufacturers & exporters of handcrafted products drawn from all parts of India exhibit their merchandise at this show.  The visitors are overseas buyers.

   
Q 13. Is there any fee for attending the fair?
Ans Entry is free for all trade visitors.
   
Q 14. What is the entry procedure at IHGF Delhi Fair, Spring 2017?
Ans

Entry is purely on the basis of Registration of business visitors.
Registration can be done online as also at the site.
The online registration of the visitors is available at http://www.epch.in/ihgfspring.
However entry is restricted to business visitors only.
Pre-registered buyers are provided entry badges in advance.
They can simply go to the Registration Desk, give their business card, show the badge and get the welcome kit before proceeding to exhibition halls.
The business visitors who have not made registration Online can reach the fair venue, approach Registration Desk, fill up Registration form, give their business card, obtain entry badge and other literature etc. from the Registration desk. Indian business visitors can obtain on request, an invitation from the organizers provided the organizers are satisfied with the visitor's business credentials.

   
Q 15. Do I need to pre-register to attend the fair?
Ans It is advisable to pre-register to attend the fair. However, overseas buyers can also register on arrival at fair venue.  For online Registration please see website: http://www.epch.in/ihgfspring
   
Q 16. What documents are required for attending the fair as a foreign trade visitor?
Ans Any overseas business person having a valid visa for entry into India can attend the Indian Handicrafts & Gifts Fair.They will be required to obtain entry badge after registration at the fair by furnishing his/her business details.Registration can be done in advance through the website:  http://www.epch.in/ihgfspring.
   
Q 17. How can we get the list of exhibitors at the fair, before we arrive for the fair?
Ans List of exhibitors is provided to pre-registered visitors. However, it will also be uploaded on the EPCH website:www.epch.in a few days prior to the fair. A directory of last edition of IHGF i.e. Autumn fair held from October 14th to 18th 2016 is already available at for reference to check the kind of exhibitors and their products.
   
Q 18. What are the facilities available to trade visitors?
Ans Buyers are offered free registration, free shuttle bus service from the identified hotels to the fair venue and back alongwith free working lunch.
   
Q 19. Are there restaurants available in the fair premises?
Ans Yes, Restaurants and Food Courts are available in the vicinity on payment basis at First and Second Floors. Indian, Continental and Italian food is available.
   
Q 20. Are you offering complimentary air ticket & hotel accommodation?
Ans Presently there is no scheme for offering complimentary air ticket & hotel accommodation for this edition of fair.
   
Q 21. Which is the nearest airport?
Ans Indira Gandhi International Airport, New Delhi is the nearest Airport.
   
Q 22. How far is the fair venue from the international airport?
Ans The show venue is about 70 minutes' drive from the airport in normal hours.
   
Q 23. Is visa on arrival available for me?
Ans Only a few countries are entitled for visa on arrival.  These are
-  Finland
-  Luxembourg
-  Japan
-  Indonesia
-  Philippines
-  Cambodia
-  Laos
-  South Korea
-  Vietnam
-  Singapore
-  Myanmar
-  New Zealand.

Visitors from all other countries have to obtain visa in advance from  Indian Embassy in their country before departure for India.
* (For any further details/updates please visit http://mha1.nic.in/foreigDiv/TourVisa.html

   
Q 24. Can I get invitation for visa?
Ans Invitation for visa can be given on receipt of information in the prescribed proforma which is available on the website:  http://www.epch.in/ihgfspring However, the following details of passport are necessary for issue of invitation for visa.
Passport Number
Name as in Passport
Address as in Passport
Date of Birth
Place of Issue & Expiry of Passport
Place of Issue
Validity You may kindly write to us at visitors@epch.com to get the visa recommendation letter
   
Q 25. How can I book a hotel?
Ans Visitors can approach any of the hotels from the panel of Hotels of the organizer EPCH who offer discount in tariff.  Complete list of  hotels offering discount  is available on the website:  http://www.epch.in/ihgf/Hotels.htm. Booking can be made by contacting the authorized official of the hotel concerned.Hotel booking can also be made on request to hotels@epch.com or you may call Mr. Kushal Talwar at 00919871121212
   
Q 26. Which are the hotels close to the fair ground and how much time it will take to reach the fair ground?
Ans

Hotels close to the fairground are
-  Radisson Blu- Greater Noida
-  Crown Plaza - Greater Noida
-  Jaypee Delcourt - Greater Noida
-  Jaypee Atlantis - Greater Noida
-  Jaypee Greens Golf SPA Resort - Greater Noida
-  Formula One - Greater Noida.
It takes 10 to 15 minutes approximately to reach fair venue.

   
Q 27. Which are the hotels in the City Centre – New Delhi and how much time it will take to reach the fair ground?
Ans Hotels in the city center are:-
-  Shangri-La
-  Le-Meridian
-  The Lalit
-  The Oberoi
-  Holiday Inn
-  The Suryaa
-  The Royal Plaza
-  Hilton Garden Inn etc.
The fair venue is about 45 minutes' drive from the above hotels. There are many other hotels also.
   
Q 28. Which are the budget hotels close to the fair venue?
Ans A list of budget hotels is available on the EPCH website. http://www.epch.in/ihgf/Hotels.htm
   
Q 29. Is hotel providing airport transfer?
Ans Normally every hotel provides airport pick up but may charge the same from the visitors separately.  Visitors can also contact Help Desk of EPCH for hotel at hotels@epch.com  or Hotel Helpline number: 91-9871121212.
   
Q 30. What facilities are available for travelling from hotel to fair venue and back?
Ans Yes, there will be complimentary shuttle buses available during show on prescribed times from hotel to the fair venue and back. A brochure of the shuttle will be available in the month of February 2017 onwards.
   
Q 31. Can you inform shuttle hours and frequency from the hotel?
Ans A brochure of the shuttle service will be available on website: http://www.epch.in/ihgf/shuttle.htm from 1st February 2017 onwards. The latest details shall be forwarded to pre-registered visitors.
   
Q 32. Should I need to book shuttle or it will stop automatically to hotels?
Ans No need to book shuttle, it will automatically stop at the listed hotels.  Moreover, your hotel reception will carry details
   
Q 33. Can I get taxi from Delhi to show venue and what will be charges for the same?
Ans

Radio Taxi on direct payment basis

The charges for using Radio Taxi from India Expo mart Greater Noida would be as per fare meter i.e INR 23/ km and (INR 28.75 incl. night charges from 11.00 pm to 5.00 am). Parking (as & if applicable), Waiting charge (Rs.100/ hr.). Toll Charges (if applicable) would be extras.

Cabs would be available after calling & booking at Mega Cabs Customer Care Number +91 11 41414141.

* Kindly confirm rates from the above number as they are subject to change

   
Q 34. Is there a metro connection from city centre to the fair venue?
Ans No.The nearest connection (NOIDA Botanical Garden Metro Station)  is 15 km. away.  It is not advisable to come through Metro.  However, shuttle service is operated from Botanical Garden Metro Station to fair venue and visitors can avail also. Please refer shuttle service schedule http://www.epch.in/ihgf/shuttle.htm
   
Q 35. Is transport available to visitors to leave early from exhibition venue?
Ans Yes, transport is available but on payment basis to the metered taxies  available at the fair venue.
   
Q 36. What should I do when I get into the fair if I have already registered?
Ans Please come to the buyers Registration Counter at fair venue present  your Business card and collect a fair kit with Entry Badge etc.
   
Q 37. Can we enter the fair without badges?
Ans Badges are necessary for entry into the fair. These can be obtained from the Buyers Registration Desk after filling the business details in the buyers registration form at fair venue.
   
Q 38. How visitors can get entry badge for their associates?
Ans Badges for associates can be obtained at the registration desk after completing the registration format.
   
Q 39. Do you allow children into the fair?
Ans Children below 18 years of the age are not permitted to enter the fair.
   
Q 40. How many exhibition halls are there?
Ans Total 14 Halls
   
Q 41. Is the fair layout available?
Ans Layout will be sent to pre-registered buyers after finalization of exhibitors. Layouts are also available at the registration counter.
   
Q 42. What facilities are available for physically challenged visitors at the fair?
Ans Yes, venue is accessible by physically challenged person and wheel chair will be available on request from the medical counter. An advance request can be made to the organizers for wheel chair.
   
Q 43. Is facility of interpreter available?
Ans Interpreters' facility is available on payment basis and pre-booked on request.
   
Q 44. How to get basic information about rules and regulations for imports from India?
Ans The rules for import from India/export from India are simple.The Indian exporter has to book an order with the overseas buyer. In other words the overseas buyer has to place an order with the exporters from India for import into his country. The Indian exporter will complete all procedural formalities with respect to documentation, taxes, duties etc. For finding out exporter from India of a particular product for import nto other country, the importer has to approach one of the Export Promotion Council to find the appropriate exporters/suppliers.
   
Q 45. Can you get us in touch with an agency that can help us find new suppliers and coordinate a container?
Ans Yes, the Council has information about buying agencies in India. However, you have to interact, negotiate and discuss your individual requirement with the respective buying agency. Since Council is not involved directly or indirectly with the buying agency in their business transaction.
   
Q 46. Is currency exchange facility available at the fair venue?
Ans Yes, foreign exchange counter is at fair venue at ground floor, CFB building.
   
Q 47. Is car parking facility available?
Ans Yes, please collect car parking sticker from the buyers registration counter.
   
Q 48. What are the common fair facilities?
Ans The following are the common fair facilities available at Central Function  Building (ground Floor) :-
-  Foreign Exchange Counter
-  Medical Aid
-  Free Internet
-  Taxi service
-  Travel desk
-  Business Centre
-  Information Desk
-  Buyers Lounge
-  Left luggage Counter
   
Q 49. Is free internet facility available at the fair venue?
Ans Yes, you can access free internet at the buyer's lounge
   
Q 50. What services are available at the buyers lounge?
Ans The buyers lounge is intended to provide snacks, tea, and coffee and lunch etc. to the visiting buyers.  The lounge also provides free internet facilities to the buyers for their use with regard to e-mails etc.
   
Q 51. Where should I make complaint of an exhibitor?
Ans A written complaint can be made to adaccounts@epch.com  or a phone call may be made to 0091-11-26135256 Extension 106. However it may please be noted that Council is not a legal or arbitration body.  The Council will make necessary efforts to resolve the trade dispute and provide amicable solution to the affected party.
   
   
These FAQs are of general nature and are illustrative only. However, any specific queries are to be dealt as per guideline/terms of the EPCH and one can also contact at +91-9818725553
   
   

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